THE SIMPLICITY DX BLOG

Critical writing for eCommerce, Product, & CX Professionals

Customer Experience

Targeting GenZ? 3 tactics to sell more on social this holiday season

New research shows that Generation Z shops differently from other demographics, and that 80% plan to use social media to find holiday gifts. In this article, we look at the implications of this new data and recommend 3 essential GenZ tactics this holiday season. ‍
December 14, 2022
Customer Experience

Why is Shopping Cart Abandonment Such a Problem?

Shopping cart abandonment rates hover at around 70% across all industries — and have done for the last few years. It’s a pretty alarming number when you take it at face value.
January 23, 2023
Customer Experience

Which customer analytics matter most for Commerce?

The different types of retail commerce analytics. Which commerce analytics matter most for your retail business. And the value a commerce experience analytics solution can provide when introduced correctly.
January 23, 2023
Customer Experience

eCommerce innovation: 5 really smart ideas from Asos’s checkout flow

We've picked out 5 of the most innovative things they have done to provide a high-quality and high-converting customer experience
December 14, 2022
Customer Experience

10 examples of unique eCommerce user experiences (and what you can learn from them)

Because leading eCommerce websites are not just easy to use, they provide a superior buying experience. Here's 10 of our favorites.
December 14, 2022
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